Devore Water Company

Billing Notice for Water Customers

Staff — Tue, 04 Feb 2025 21:46:40 +0000

We recently encountered an issue while processing assessments, which resulted in an additional $70 fee being applied to some accounts. The overcharge has been reversed in our billing system but does not reflect on your paper statement. You can check your account on our website under the Quick Pay tab using your customer number or call us at (909) 887-3310 to confirm your current charges for billing and assessments for February. We sincerely apologize for the inconvenience and appreciate your patience as we work to resolve this issue. Thank you for being a valued customer!

The post Billing Notice for Water Customers appeared first on Devore Water Company.

Devore Annual Meeting

Staff — Tue, 28 Jan 2025 00:29:10 +0000

January 23, 2025 Results of the Election of Directors and Restated Bylaws Following the careful tallying of ballots on January 23, 2025, and the auditing of results on January 24, 2025, the following outcomes were recorded: Ballot Summary ● 186 shares were represented by ballot or proxy. ● Each share cast up to 9 votes for the election of Directors. ● 170 shares cast ballots for the adoption of the restated bylaws. Quorum Requirements ● A 30% quorum (221 shares) was not met for the election of Directors. ● A 50% quorum (386 shares) was not met for the adoption of the restated bylaws. Board of Directors Election Results ● The current Board of Directors, consisting of 8 members, will remain in place. ● Although the quorum was not met, the vote indicated that the top 8 candidates matched the existing board members. ● Due to a vacancy in the 9th Director position, the existing board reached a consensus to offer the 9th seat to the next highest vote recipient. Restated Bylaws Election Results ● The restated bylaws were not adopted. ● Efforts will continue to secure compliance with state code and to adopt the bylaws in the future. Non-Quorum […]

The post Devore Annual Meeting appeared first on Devore Water Company.

Notice: Rate Increase for 2025

Staff — Sat, 04 Jan 2025 00:11:46 +0000

We are writing to inform you that effective January 1, 2025, the water rates will increase as part of our continued commitment to ensuring a sustainable and reliable water supply. This increase will be reflected on the February 2025 billing. This rate adjustment is necessary to address rising operational costs, infrastructure investments, and environmental stewardship initiatives. Specifically, these funds will support: Upgrading aging infrastructure to enhance service reliability. Meeting regulatory requirements and environmental standards. Expanding resources to support population growth and future demand. We understand that any rate adjustment may cause concern, and we assure you that this decision was made after extensive analysis and with a long-term view of balancing operational needs and affordability. For additional information regarding the rate changes, we encourage you to contact the office at (909) 887-3310, or send an email to office@devorewater.com. Monthly Standby Charge (by Meter Size) Meter Size 2024 Rates 2025 Rates 5/8″ and 3/4″ $32.72 $37.00 1″ $32.72 $45.00 1 1/2″ $32.72 $60.00 2″ $32.72 $68.50 Over 2″ $32.72 $75.00 Monthly Usage Charge (per 100 cu ft) Consumption Units (cu ft) 2024 Rates 2025 Rates 250 – 2000 $1.51 $2.05 2001 – 4000 $1.58 $2.35 4001 – 6000 $3.12 $3.50 […]

The post Notice: Rate Increase for 2025 appeared first on Devore Water Company.

Devore Water Company Proposed Bylaw Changes

Staff — Sat, 14 Dec 2024 00:01:42 +0000

Devore Mutual Water Company shareholders are invited to comment on the proposed bylaw changes. The driving force behind the New Bylaws is because the current bylaws are extremely outdated and have numerous items that don’t adhere to current state codes and refer to codes and other items that no longer exist. One state code now specifically authorizes Mutual Water Companies to record a lien against the real property of a shareholder who is delinquent in payment of any rate, charge or assessment related to water service provided to that shareholder’s property if recording of such a lien is authorized in the company’s articles of incorporation or bylaws. Numerous customers have very delinquent accounts and placing a lien on their property is one way that we can encourage them to pay or at least eventually collect the money owed. The New Bylaws address the entire set of bylaws to bring them up to current standards. We contacted an attorney specializing in Mutual Water Companies recommended by the California Rural Water Association. The attorney used his standard Mutual Water Company bylaws, our Current DWC Bylaws, our input of peculiarities of DWC and this is the result. Please take the time to review the current […]

The post Devore Water Company Proposed Bylaw Changes appeared first on Devore Water Company.

Water Service Event in Southern/Lower Devore Water Service Area

Staff — Fri, 27 Sep 2024 01:01:14 +0000

On Tuesday, September 24, 2024, a water service event occurred in the southern and lower portion of the Devore Water service area, resulting in unusually high water pressure. The incident was caused by a valve operation performed by company personnel and the failure of a pressure relief valve. It is important to note that this event was unrelated to the recent valve replacement conducted by our contractor in a nearby area. Timeline of Events: Monday, September 23, 2024 10:30 AM: Water turned off for curb-stop replacement. 2:00 PM: Contractor notified that Devore Water Company (DWC) required a valve replacement. 3:00 PM: Contractor arrived on-site, waiting for Dig-Alert. 4:00 PM: Construction began. Tuesday, September 24, 2024 2:30 AM: Contractor completed construction, and valve opening began. 3:00 AM: Valve opening completed. 7:00 AM: Customer on Richmond Hill Ct reported low water pressure. 7:25 AM: DWC personnel opened fire hydrants on Richmond Hill and surrounding areas to investigate. 11:50 AM: A customer on Santa Fe Ave informed the Board President that water was coming out of their water heater blow-off valve. 12:00 PM: DWC office began receiving customer calls regarding pressure issues. 12:10 PM: Distribution staff initiated an investigation of pressure valves. 4:00 […]

The post Water Service Event in Southern/Lower Devore Water Service Area appeared first on Devore Water Company.